But was this really necessary?
“Going to a restaurant has always been a privilege and a pleasure,” says [David] Coomer, of Pata Negra. “It’d be great for people to realise that.1. These days? Sorry? In a sense, we are always reviewing a restaurant, cafe, chef etc whenever we go out. We may tell friends that the food was ace, or the fish overcooked, or the waiter negligent, that we saw a rat trap near the kitchen door (and worse - says I who had an unspeakable experience in Camberwell many years ago). Blogging just formalises those reviews and makes them available to a wider audience.
“Bloggers aren’t really there for a purpose, as they have a more sinister purpose. These days chefs are under a constant review process and, yes, it does shit me.”
2. Sinister purpose? I doubt that many bloggers go to restaurants simply to have some material for rude comments later. Most blog reviews seem to involve the author coughing up their own hard-earned money - unlike restaurant reviewers - and I for one am not going to throw dollars at a meal if I expect or want it to be rubbish.
That's why it's even more irksome if it's not quite up to scratch - and many failings I have seen crop up in reviews (professional and amateur) seem to hinge on simple mistakes, like under/over seasoning or under/over cooking flesh. Professional chefs shouldn't make these errors. That's why they are paid to cook.
3. Mr Coomer's comments do, however, sum up what is wrong with retail and hospitality in general in Australia - the customer is always wrong. Whatever happened to trying to please people, without whom they would be out of a job? If people aren't happy with a meal, rather than childishly throwing insults and whingeing, why not find out whether there is some good reason for the complaint, and use it to improve in the future?